Just purchased a brand new Tacoma from AutoNation Toyota Tempe and I can honestly say the experience from start to finish was amazing.
I live in Las Vegas, so when I emailed Jon Mefford about wanting to buy a Tacoma in a very specific configuration. Jon went and found it for me. He gave me the best price he could right away. It was way better than any of my local dealerships' prices.
Jon kept me up-to-date on when my Tacoma would arrive and I booked a $59 Southwest flight to Phoenix. Jon offered to pick me up from the airport. Upon arriving at the dealership, there was no bait and switch, tricks, or hidden fees. Everything was as we had discussed over email.
I expressed to Jon I had some concerns about my Tacoma that I'd read from an online forum so Jon had the service department check it out for me to give me that extra peace of mind. Once it down from the lift, Jon and I took it for a test drive.
Once I got to the paperwork, it was just as painless as everything else. I was briefly offered various extended warranties, but declined. It was nice to have the extended warranties briefly mentioned and not forced in my face. An issue came up when I went to make my down payment though. Apparently I had missed the memo that the most you can charge on a credit card is $5000. I needed to charge more than double that amount. A manager came over and okay'd it so that was nice. I thought I was going to have to Uber to a near by Chase to withdraw money.
Again, everything from start to finish was amazing. I couldn't be happier with my purchase and the way everything went down. If I can convince my girlfriend to buy a Toyota for her next car, I will definitely be giving Jon and AutoNation Toyota Tempe a call.