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  • This is really about the horrible service in the bar area. From the time we sat down to the time we left it was one of the worst experiences we have had. There were only 2 tables that had guests the rest of the bar was empty. We sat down waited for service for 10 minutes, during that time we watched the waitstaff standing around talking and not paying any attention to us or anyone else. We finally had to get up and order our drinks at the bar. Sat back down finished our drinks and still no one came to check on us. After waiting for another 10 minutes the bartender appeared and asked us if we needed anything, we ordered more drinks. The 2nd round of drinks we had a full glass of wine, unlike the 1st and 3rd round where the glasses were less than half full. The second round also tasted much different than the other two, but was supposed to be the same wine. We also ordered meatballs that were raw in the middle, cold wet uncooked meat!! We complained about them and the bartender actually uttered the words, "they cook them that way"!! I couldn't believe he said that, I love my meat rare but raw.. ridiculous!!! We also had to ask for silverware that took 11 minutes to track someone down to get. When we got the check of course the raw meatballs were on the bill and it took another 5 minutes to remove and get our check. This was an unbelievably bad experience, someone needs look into the way the lounge is ran. I would clean house and start over, this staff is a waste of payroll hours..
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