Great spot to take the kids. I would give 3 stars for the food and 5 stars for the service. The waitstaff was friendly and attentive. The food was good. The portions were pretty large but not overwhelming. The kids quesadilla was awesome according to my son--Crispy and gooey. The veggie combo was very good, and the parilla (chicken) was tasty. My only complaint is that I would have liked a better proportion of tomatoes and onions in the salad/veggies (it was almost all shredded lettuce with just a few diced tomato bits).
I'm not sure why it isn't busier, but we're definitely going back.