I absolutely love Capriotti's!! I travel around the valley for work, so if there's a Capriotti's around, I will find it :) But, I am writing a review of this particular location... First & foremost, I could not find this location via my maps, and was instead routed to the Corporate office - probably some issue with my maps; however, it was lunch time & I was getting hangry!! I called & got directions, which I was given very nicely. In addition, I placed my sandwich order (cole turkey) over the phone. The lady working the cash register was very nice & I made sure to add some beer money. I waited a few minutes for my sandwich - although I had called ahead to place the order. I decided to sit down and enjoy my sandwich - it was in no way up to par compared to other locations: the sandwich was dry, even with the coleslaw & dressing!! How is that even possible?! Quite disappointing... I will choose another lunch spot next time I am in the area.