The staff are so nice and helpful. They really have a great price range of beautiful dresses. Every time I called or came in they were perfect in answering all my questions. I gave them a 3 star because they over charge for alterations. If you are in a rush situation they can provide whatever alterations needed but at a cost. Thankfully I'm not in a rush and was able to shop around for alterations. I was quoted $350 for a hem and total bill ended at $750 when my dress was $1300.00. I found a alterations business that specializes in wedding gowns, for the same work I was quoted $400.