I walk in order two chicken salad with romaine lettuce, which I heard the person repeat and tell the person in the back making the salad. She only made one with romaine. I asked for extra ranch, because the ranch is watery. The ranch does not even take to the lettuce, it just runs down. I knew this was a problem so I tried to prevent all the problems that I had in the past, but this was the last draw. I did not get romaine lettuce, I received iceberg. The topper and my last draw was the black in my salad. Which matches the lady that prepared my salad. I am not sure how the hair came through, but some of her hair still was seem underneath the cap. I did not need any extra. needless to say I am starving and I guess we should all check for hairs before we leave.