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  • The food here was okay but the reason I'm giving this place a 1-star is because of the service. They were dishonest and charged us something they said was included. Check your receipt and the menu carefully unless you have money to spare. My husband and I went in and asked how it worked because it was our first time eating there. The manager started guiding us in the ordering process, he said if you get a plate then it comes with two sides if you get a sandwich then it does not. He told us about how much meat comes in each meat plate. When I looked at the menu it didn't say the plates came with sides so I asked him again to clarify, so if we get the plate it comes with two sides but if we get the sandwich it does not. He said yes that's right. So we proceeded to order a plate and two sides and went to pay. We had originally gone there because we have a coupon from the entertainment book but when we went to pay we couldn't use it because it was one entree, okay that's fair we said we'll just come back. The bill then came out to higher than what I was expecting and when I went to check the receipt my suspicions were confirmed, the two sides had not been included they were extra. So now I hadn't ordered my sandwich (which also would have allowed us to use the coupon), and we paid for two sides we probably wouldn't have gotten had they not been "included." Of course my husband went and talked to the manager about it and he tried saying he hadn't said that they were included. My husband is more of a pacifist so he let it got. I went back up at the end of our meal not wanting to spoil it and clarified with the manager that he should have been upfront and honest with us. That he lost two customers. He offered to give back the money, I told him no that it's fine but that we wouldn't be going back. We weren't complaining to get a free meal but fair is only fair. So no I will NEVER be going back here again. If your dishonest about that what other things could they be hiding.
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