Used to suck. Then it got amazingly better. We even started to eat there for about two years. Then recently it changes again - like theChicken tastes weird sometimes, bland other times. Crew doesn't look happy or on the same page..manager yelling at everybody....
We stopped going period. Tried drive thru after that.. Nothing but old chicken or they don't have 3/4's of what is on the menu. Just...man..piss poor ppl.
Tried el pollo loco..little better but not much. At least the chicken is fresher and no one is getting yelled at hahaha
We are all done..3 families on the same block..done..over..out!
Terrible now. Get back to the level of service the last couple years and get the taste back an make SURE that when you are OPEN, you try harder to have the items on the menu and fresh. Many of us would wait for the food and sometimes do, but every time? You don't have anything made and always have to substitute. Just can't do that.
Good luck because the company is generally good.