Full disclosure, I haven't used their service yet, but I would based on the interaction I had while asking for a plumber to come out. An item got flushed down the toilet that definitely didn't fit down the toilet (not that...or that lol).
I called and the woman who answered was really sweet and said she might be able to have one of the guys come out that same day. When I called back an hour later she remembered me by name and was very pleasant!
The toilet ended up resolving itself and the plumber called back to follow up with our initial call, letting us know that in the future we could also try using dish soap for the simple clogs. Very helpful and much appreciated! We will definitely be calling these guys in the future. The quote over the phone was (I believe) $80-$120 which was more than fair too.
I can see why they're rated so well on Yelp!