I stopped by EARLY 5:30 Friday to see if they were open yet. They were with an hour wait already which was fine I had planned to get take out anyways. I was told it would be 30 minutes for take out ( no where to sit waiting for it ) I ordered a glass of Pinot Noir to kill the time. Crunched standing in a corner hovering over some poor people trying to eat. After 15 min of waiting the take out gal approached me with a glass of WHITE wine... I explained I ordered Pinot Noir this wasn't even Pinot Grigio? She apologized and took it back. 10 more min I get the manager who tells me my Pinot Noir is $2.00 more so they will add that to my credit card?! I had to wait another 10 minutes before I got my glass of wine by then my food was ready. I can get that they are new and they haven't got some of the wines straight. What I don't get is making me wait and still charging me an extra $2.00, its the principle of charging me. If the food wasn't so good I wouldn't bother going back. When I do it will be called in take out only. Customer service is what sets apart places these days. I wonder once they sold their company out if their customer service didn't go with. The Pablo Picasso chicken salad and Pazzokie are amazing I have to give them that credit!