I'm a real fan of Teavana, might also say I'm a tea junkie, but this Fairview location is dreadful! Staff are extremely lazy, personally very rude and unwelcoming. Have been to this wishful a handful of times, sample tea canisters are usually either near empty or have been sitting there for hours. The lady who was trying to sell me some tea had very low product knowledge; in fact kept score on how many cups each person drank, reminding potential customers to only take one serving. Most likely due to the laziness of not wanting to brew another batch.
Seeing as these teas are about $11.00-$12.00 per 50g and I'm guaranteed to spend quite a chunk load of money on tea even if I buy a small batch, doubt it's wise to annoy your customers. Other stores are definitely 4 stars, this one deserves 1.