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| - Every time I come here I want to punch myself in the face. Always long waits and unbelievable incompetence. If you need anything than straight deposit/withdrawal they will not be able to do it.
I needed a simple payoff info/close the account. I clearly stated what I came for and showed all the paperwork to the branch manager when I walked in. Then I waited for 20 or so minutes, two people waiting ahead of me left, I felt so fortunate... I was seen, only to be told it's not possible for them to help me out, since their credit payoff department (or whatever that's called) is only open Mon-Fri. But I can still pay interest on the weekend? Mother may I!
On my way out branch manager followed up, I explained that I wasn't able to finish what I came for due to their credit department days of operation...this seemed news to her. I am glad I can bring this groundbreaking info to your attention. #neverstopteaching
If I went to a Vitamin Shoppe next door, I would have gotten better results with my BofA credit.
But BofA isn't all useless...if you have money to throw out the window, open up a BofA checking account and they will fee you to death. It's awesome how I am allowed to pay monthly fee(s) to let them invest and profit from my money. #blessed
Or perhaps you need tons of paper for various crafts, papermache and what not, not to worry...if you don't refinance this time, they'll send you another notice in 15 days, along with a home equity loan info, followed by a new credit card offer, or some 0% financing on your current credit card, or a car refi (regardless if you have a car loan or not)...and once you use all of that paper, they'll keep it coming, just in case you didn't get all the offers they sent last month or the month before or the month before that.
Funny, when you eventually take them up on that refinance offer they mailed, even though you bank there and they have your account(s)/credit info they aren't able to help you... However, you still get new offers, because they know your mailbox will go through terrible withdrawals if they stop.
Personally I like to use the backside of envelopes they send for my grocery lists, because I am a green gangster like that. I guess you could use the letter shreddings to fill in your pillows. #reducereuserecycle.
Zero stars, not even star dust.
Good day Sir! I said good day!
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