rev:text
| - I've had service issues here in past years and I avoided Red Robin for a while. After returning a couple of months ago and having a decent experience, I decided to go back again tonight. The food was decent but the service was horrible. It took almost 20 minutes before the waitress came to take my order, and I had to walk up to the bar and get my own refill 3 times, after my glass sat empty on the table for 10+ minutes, each time. Botomless fries are a nice touch, if you can get the waiter/waitress to order them for you. I waited 15 minutes for a fry refill before she decided to yell into the kitchen for more. By then I was done with my meal, and didn't want any more fries. After overhearing my waitress order my fries 15 minutes after I walked to the bar to request more -- I asked her to cancel the order, as I was ready to go. Very disappointing how little attention the wait staff gives customers. After a long day of work and paying $20 for a burger, fries, and iced tea, I expected better service, especially since there were only 6 people in the bar area where I was seated. Very distracted and inattentive wait staff. If you're looking for a quick bite, and attentive service, I can't recommend this place.
|