I pop by here pretty often since I live walking distance away, but the service has always been hit or miss. Some days my order comes out perfect, other days they mess it up and have to redo it. Some days when they're extremely busy they don't want to deal with my complicated mass order, so they just say they don't do this or don't have that. I understand, it's a small place and for some reason they get a huge influx of customers that overwhelms them every now and then so ... I'll let it slide.
BUT. Opening a chatime in this plaza (while it's awesome for me), is pretty terrible overall. The plaza is swarmed with a lot of food options so it's always crowded, parking is atrocious there and the chatime here is quite small in comparison to others - on par with the Mississauga location I think, or possibly smaller.
In conclusion - I'm still really happy it's here so I can get my bubble tea fix without having to drive. Thanks for coming to my neighbourhood chatime! Please work on getting my orders right more often and I'll happily bump up my review!