I enjoyed the expensive workouts, but due to a pregnancy, my doctor thought a less intensive workout would be better. (Mario and Jeremy were awesome! But most of my other favorites trainers quit in a matter of months... Katie, Jessica, Aubrey, Damon to name a few) I went in and cancelled, giving the required 30 day notice. Three months later, I started getting multiple charges for odd amounts on my bank statement. I called and left a message at the studio. No response. I emailed the studio manager. No response. I email the corporate office. No response. I no longer live by this studio so I guess I will have to make the trip over there to handle this in person. Very frustrating!