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  • I have to say before I had a bad experience, I had many good ones at Seville Cleaners but when they donated one coat to savers and lost the lining to another, I had no choice but to go to social media. I called for WEEKS about the lining to my London Fog trench coat. It was a fur winter lining that made the cost of the coat much higher. Because this is expensive , I was hesitant about dropping it to Seville because I had a previous item donated once I didn't pick it up. I had alterations made to a Lord and Taylor coat but did not pick the coat up for several months. No worries because I saw it in a local Savers ...WITH THE ALTERATION TAG STILL IN THE POCKET!When I told the woman about this, she said I "couldn't prove it" not knowing I found the tag in the pocket. I couldn't blame them for that one because I did leave the coat for quiet some time but I took my chances with them again. My fault again because I was given another coat back without the inner lining. When I called in, the "blonde" woman with glasses told me it would be waiting for me. I left town for the holidays and when I went to pick it up, no one could find it or knew what I was talking about. Weeks of trying to find it was the worse because I never once got a call back. I'm infuriated more about the fact no one offered any help in locating it and I had to call everyday for two weeks and once a week for two more weeks. I had to call a final time and they informed me they couldn't find it and they could give me a $25 credit. The fucking lining of the coat was 4x that not to mention the trench coat that is now unless. They were awesome until I paid more attention. If you only make two mistakes, that's not a problem but losing clothes Definitely is! If you own something worth $2.99 don't take it to Seville Cleaners.
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