New to area, and set up a physical for my son through Sutton Rd website. Got a call the next day saying they are canceling my appointment and will not reschedule until they have medical records from former pediatrician.
Was not even given the chance to get medical records transferred, before they cancelled. You would think this new practice would be happy to have new patients and give extra care in helping get records transferred.
Will be transferring my children's records to a pediatrician who cares about their patients and their customer service practices.