Very good. We went on a Saturday for lunch and the place was packed. The wait was not long and service was quick. Taking advice from fellow yelpers, I wanted to try everything! I started with the caramel pretzel shake (great) and shared the Bangkok fries. They were unusual and I am glad I tried them but wouldn't order them again. My husband ordered a personalized burger which he loved and I had the crab cake. The crab cake was ok. I would go back to Burgatory but try something else -- no shake or appetizers. It was wayyyyy too much food. I ended up bringing most if it home.