In Columbus I am a regular Giant Eagle shopper.
Was looking for a specific beer last Friday night and tried several gas stations around the area and none of them had Two Hearted Ale. Passing by Giant Eagle I knew they sold it in Columbus so I decided to stop and see if they also sold it up north.
Pulling in after midnight the parking lot was basically empty and I was afraid they may be closed. To my joy they were down to one open entrance but the store was still open for business.
Walking in it didn't take long to figure out where their beer cave was located but that is where my problems began. The lights were off, there was not a switch or an electronic eye to turn them back on, and there was not an employee in sight to help me find what I was looking for. I literally spent fifteen minutes with my flashlight on my cell phone wandering around the cooler trying to find my quest.
Unfortunately they do not sell Two Hearted cold and I wasted my time in the cooler trying to find something that was not there. After spending as much time as I did trying to find something specific, I looked around their warm stock on the shelves, found it, and bought it anyway since I spent so much time trying to find it. Stupid me made one last trip the the beer cave to make sure I didn't miss it the first three times around.
When checking out the lady was friendly and informative. After explaining my search, she stated that the lights automatically turn off at 11 in the beer cave. I made the suggestion to her and I will make it here that if they are going to turn it off automatically to save money, they need to have an electronic eye that turns the lights off and on 24-7 by motion as they would probably save more money by turning them off all the time they aren't being used instead of just at night. Second option is a switch.
At the end of the day or in this case night, I am glad they had what I was looking for even if I wasted over twenty minutes trying to find it.