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  • After moving to the West Valley, I started going to Arrowhead Health regularly around 2009. Previously, I've always found this place to be incredibly convenient. They have virtually everything on-site. Plus, if I'm sick or in need of medication, I can usually get in for an appointment and see someone fairly quickly. The disadvantage of this, however, is that it makes it very hard to find someone to call your personal physician. Obsessed with consistency, I've always tried very hard to deal with one doctor and one doctor only. Unfortunately, when you're sick and they're unavailable, you're desperately stuck just seeing whoever has an opening. This can be annoying, since all doctors have their own little opinions, demeanor, and theories about what's bad and what's good for treatment. Every visit feels like I'm going to a new doctor's office. Every time we get to my insomnia and anxiety issues, I'm told something completely different. Allergies are equally as frustrating. For example, I use an inhaler for a whopping four weeks out of the year due to seasonal allergies in Arizona. A personal physician, well informed of my medical history, would be well aware that this an ongoing issue that will never go away as long as I live in Arizona. Therefore, getting the prescription refilled is a no brainer. But here, since I only need the medicine once a year, I always have to go in and basically pay them money to simply say: Me: "Hey, I need a refill on this because it's allergy season." Doctor: "Okay." Wow. So I took time off work and dished out a co-pay for that?! A waste of time, a waste of money, and something that easily could have been accomplished over the phone. This is what ultimately made me decide that I'd be much better off going to a single-physician practice, convenience be damned! Plus, they don't seem to be as convenient as I originally assumed. Several weeks ago, I felt absolutely horrid, so I wanted to make an appointment in order to talk to - well, whatever random doctor could see me. Unfortunately, they were all booked up for the next six days (if you count Sunday). So, I guess you need to book the appointments BEFORE you actually get sick? Honestly, I've never really had a problem with the physicians or the staff themselves. They're all very professional and have always answered all of my questions, so it's not as if they're this horrible establishment that needs to be shut down. I just feel that if you're the type who wants to be under the care of one medical provider in order to build that patient-doctor relationship, this probably isn't the place to do that at.
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