My co-workers checked this out when we were looking to add another restaurant to our lunch rotation, and it was a big hit. I opted for a pre-selected set of toppings, while others did create-your-own, and nobody had any complaints. I loved the chewy thin crust and the entire concept is good with me. Just note that although the line gets really long really quickly, it also goes fairly fast because it's a Subway-like assembly process. I'm only taking down a star because I would have liked more of the fresh ingredient topping that was the finisher on mine (basil), but I also see that it makes good business sense to keep the amount of toppings on the light side, especially since they are not yet charging a la carte for those, and they need to be able to assemble, cook, and deliver very quickly. All in all, I thought it was a tasty good value and should have no trouble convincing anyone to go back.