Have to give one star to post, that's the only reason they are getting it. Went to dinner 6/4 , our server seemed to be having some issues with other staff, but did his best to keep upbeat while helping us. Our bill came to $ 54.00 and change. He gave us our bill, we generously tipped and left. To our surprise we receive an alert from our bank that we were overdraft. The server had used our card for another persons bill of over $ 250.00 ! Then ran our bill ! NEVER did he mention this to us, as he should have ! I'm of the belief that mistakes happen, but you fess up !! If he had told us about this we could have adjusted our $$ Now we have a $ 45.00 overdraft fee in addition to our meal which was not much more then the fee.
We called as soon as we got the alert and spoke to a young lady, who said she was the Asst Manager. She said that she could not resolve because of the time of night and would leave a note for the day manager to call us.
** 6/5 Update ** I wish to thank the Chang day manager for his attention to this matter. He called a few hours after this posting. Along with his sincere apology, Chang is paying us back for the fees incurred in this error. After some extra hustle on our part the matter seems to be resolved. Thank you !
I am upgrading Chang to 4 stars due to the day mangers response to this issue. I am however being selfish and keeping one star for us because of the extra legwork we had to do on what was a rare night out.