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  • I'll start by stating that I LOVE Sprouts and shop there nearly every day. So why the 3-stars? I am so tired of the terrible customer service by the cashiers! I spend a fair amount of money there, and I would like for the cashier to at least say "hello" as I come to their register. In all other departments I have received pretty good service and would give them more than 3-stars, but the lasting impression is the cashier. I wandered around for a while today trying to find one random item for a recipe and finally gave up and went to check out. Not only did the cashier (young female, as most of them are) not greet me with a simple "hello" or "hi" or even "hey" - I asked if she knew if they carried my missing item and her response literally "I don't think so. Your total is $30..." WHAT?! I would have hoped for a little more than that, maybe ask someone else, show a sliver of concern for the question I asked you after you failed to even say one word to me. Very, very disappointing. And this isn't the first time, the cashiers are nearly never friendly. I was a grocery store cashier for 4 years in college and I know exactly what it entails, and it's not that hard to offer a little bit of friendly customer service. I have half a mind to call the manager and complain. Other than this issue, I obviously shop there frequently for the food/value, but really would consider not going there if the unfriendly end result continues.
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