They do a decent enough job overall. Been to this location several times and they're generally pretty accommodating. Had a very annoying experience where I called ahead (during my lunch break) to see if they were free to do a manicure and they said yes. I walked in and they were very busy. I was told I should pick a colour and then I waited half an hour. Instead of wasting my time, the lady should have told me to come later. The service provided today was sub-par; it was not a clean manicure, she was distracted, she blamed a mess-up on one nail on me hitting my nail somewhere. I guess it also depends on who performs the service - Not all of their employees do an equally good job.