Just got back from dinner here...It was VERY good!
After reading the mixed reviews, I was a little apprehensive about trying this place, but I REALLY had a craving for wings, so I went. I ordered mild, and sweet heat. Neither was spicy, but that's how I like my wings. The coating / crust on the wings was a little heavier than most places, but I enjoyed the texture. It was satisfying.
As far as the mixed reviews of the customer service, all I can say is that we got the friendliest, and most attentive service I have had in a long time. I asked for a few special requests (all flats & well done on some of the wings). They got it right, and were happy to do so.
We will be returning here for more wings in the future!