I have been going here for years, I always am pleased with her work as well as her timing. Anytime someone asks for a recommendation for groomers or are new to the area, I ALWAYS send them here. They take excellent care of your dog and they always come out adorable as ever. And they always smell great for a long while (and my dogs love to run all over the yard and lay in the dirt)! Will always recommend Kim and will always go to her!!!