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  • USED TO BE MY FAVORITE RESTAURANT..... I called to place a take out order..... NOW..... you either do take out or you don't. Even if it's busy, you can say it is going to take a long time because we are backed up...... BUT to tell a customer that you can't do a takeout because you're too busy basically says.... we are busy enough today we don't need your business. It's just one more ticket on the cooks line it could take an hour or more.... at least give me the option. The four of us all wanted Hillstone. The snobbiness of the staff, that pretentiousness that says.... I work in an upscale, high class clientele restaurant does not make an employee.... upscale and high class. It doesn't extend to you.... so represent the establishment in a manner that says.... you, the customers,are important. Not, I'm much too busy to help you. You will make your money tonight, but the restaurant lost $$$.00. I'm sorry but I've been in some of the finest restaurants around.....YOU JUST TOLD ME I DONT MATTER TO THIS ESTABLISHMENT. And I am a regular. Very disappointed that I put up with what I perceived as stuck up employees because I liked the food and atmosphere. This broke the camels back. HILLSTONE..... keep it real.... you are in the HOSPITALITY Industry..... be hospitable. She didn't even apologize or say... please come again we are so sorry. Also: please update your website menu. A restaurant of this stature doesn't have someone updating their online menu?
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