this is a review just for their GIFT card policy:
- I bought some gift cards from a fundraiser ($50 - for $100)
- I didn't know they had a 60 day expiration date
- they would not extend the deadline for use
- the manager I kept calling NEVER called me back after leaving 5 messages! at least have the courtesy to explain the restrictions to me
- so, I had to spend a LOT more time looking for things I would buy, but ended up losing a lot of value.
-- on a recent exchange, the new system is a paper receipt, so if you lose it - you're out of luck. Even though they have it on their computer, they now have a closeout date and no record of it, but they do when you use it. Customer LOSES either way.