| rev:text
| - The general manager, Chris Hefner, reached out to me after the Darden Restaurants social media contact made him aware of my review and experience at his restaurant. I received a personal call and an apology. On top of that Chris invited me to give the restaurant a second try, compliments of him.
I decided that after writing such a harsh, but accurate, review I should give Longhorn Steakhouse another try. I went there and it was night and day.
I ordered the same steak again: the Outlaw Ribeye. This time I was more conservative and went medium rare instead of rare - I love rare steak but un-melted beef fat coats the mouth and isn't toothsome. It was delicious. Marbling was great, there was almost no connective tissue, and what little there was happened to be so slight you could eat it without considerable trouble. The bone was much smaller - and there were very few chunks of fat (as opposed to marbled) on this steak. I took pictures!
My wife ordered the ribeye. She thought it was fine but a bit thin, one bite of my Outlaw Ribeye and she was jealous. After I initially wrote this review I called the manager and he said you can request a thicker steak and you will be accommodated. For $5 more I can't recommend you go directly to the Outlaw Ribeye - it is thicker and bigger, even though there is a bone there is 18oz vs 11oz. I have a picture with a fork in front of each of the steaks to try and give you perspective on the relative thickness.
There are some cons to the evening: our appetizer (shrimp and lobster dip) arrived before out complimentary bread (the bread arrived with our entrees). We were half-done eating it when our salads arrived. We had just gotten to our salads after finishing off the appetizer (ran out of chips before dip) when our steaks arrived. I like fast service but our courses came out too close together, but not so close together as to have all three courses out at once.
I ordered the mashed potatoes and asked if I could get those loaded. I received the standard mashed potatoes, when I got the attention of our waitress she quickly brought out more mashed potatoes on a separate plate and these were loaded. There is no additional charge to get your mashed potatoes loaded, and we were allowed to keep both sets of mashed potatoes. Ordering the potatoes this way was the recommendation of our waitress: I always like it when waitstaff know the food on the menu from experience.
These were only minor inconveniences. The Outlaw Ribeye shined so bright because of its excellent taste and preparation that overall we had a wonderful time.
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