So I'm not going to argue, the fact is Hannis has the best Baked Tortellini Alfredo and Pizzas in South Calgary.
So why only the 3 stars? Well, for starters My family has been ordering delivery every other Friday since 2004. The guy who drops off our food is the sweetest and nicest guy you'll ever meet, he will go the extra mile for you. But it's another story if going to the restaurant;
1. You MUST wait to be seated or else they get mad
2. The owners favour certain people... even if you get there before others they don't bring your food with first come, first serve theory.
3. They offer no Gluten Free products (get with it already)!
4. The owners daughter is arrogant and obnoxious... she always has a chip on her shoulder and will "help you when she's ready..."
5. The seating arrangement needs to be feng shue'd (serious)
6. The wash rooms are grimy and need to be cleaned
7. If Hannis screws up your order they will make you pay for it (without apologizing) or offering a complimentary option like; taking the dish off the bil
8. Sometime they will send you away... tables are empty but they claim it's all Reserved... I doubt them at times (that was my last straw).
I don't eat there anymore because I don't feel valued HANNIS JUST LOST MY FAMILY OF 20 LOYAL CUSTOMERS...