I needed to have my AC tuned. I called them and told them to send someone who's skinny. I said this because my AC is very tough to get to. What do they do? They send some fat slob who couldn't do the job. He takes some pictures and sends them back to show why he couldn't do the job and then he leaves. HE DID NOTHING - except take some pictures.
What do they do? They send me a bill for $99.00 and request payment - FOR DOING ABSOLUTELY NOTHING. Those arrogant a*holes also add finance charges to the bill.