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  • I can definitely say that I have never been so anxious to write a review (positive or negative). The experience hubby and I just had was one of the most ridiculous ones we have had in awhile. So hubby got there first and placed order for us at 6pm (we were in time crunch so made note of the time to be sure we had enough time to order a pizza). I arrived at 6:15 & he had still not received the drink he ordered and said that the servers and manager (which turned out to be the owner and makes this experience even worse!), had walked past his table many times and never brought his drink or offered bread like they did to all other tables. When I sat down at the table, no one ever came up or asked to get me a drink etc. This place has about 7 tables with our table being next to cash register so clearly we weren't unnoticed. I asked the owner if he could get his drink and expressed that it had been 17 minutes. The owner doesn't offer to get the drink or apologize, but makes an irritating situation worse by saying sarcasticly "oh it wasn't 16 or 18 minutes?!" & begins to laugh at me. I could not believe it. I asked if he was the manager which is when he arrogantly said he was the owner and I said well, that's worse. I am a business owner and first of all would never speak to a customer in a condesending or sarcastic way and certainly not because a patient customer politely asked for the drink they ordered almost 20 min prior. He literally walked away rolling his eyes and laughing at me when I was speaking to him. I hope that this review saves other pizza lovers from a dinner that is ruined by poor service and an owner who treats his customers so poorly. It literally ruined my night. I don't know what the reason was why my husband was totally dismissed or treated different from the other customers. Nor do I know why the staff also did not want to greet me or get me a drink, but at the end of the day, those things were just small annoyances we would have totally let slide if it weren't for the owner's comments and actions which are completely inexcusable. There are too many other restaurants with hard working business owners who have integrity, for us to have to support a place that doesn't treat their customers with respect.
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