Service: extremely slow and inconsiderate of the needs of their guests. The waitress sat my wife and I down. There's no cloth napkin and she just disappeared and never showed up. We asked for ketchup and tabasco sauce and again another waitress disappeared requiring us to ask for the third waitress. Our order for drinks took about 20-30 minutes to complete. Our plates were not clean and they walked by 3-4 times without the courtesy of changing them. When they replaced the plates, we can see leftover food on the new plates. My wife asked for a pancake and, again, the waiter disappeared but he came back with food to serve other table. We had to ask another waitress. The restaurant was not as busy as any other typical restaurant and they obviously were not short of staff.
Food: same burgers, sandwiches, pizza and tater-tots over and over again. The food is cheap american food you can get it at any fast food restaurant. The quality is equivalent to McDonald's. It costs $48.00 per person before tax and tips and you have to pay for your drinks separately plus NO refill. No water unless you ask for it. Waiters and waitresses were dropping their plates several times like it's normal.
I'm a Las Vegas resident with an average standard. If you want good food and decent service, you should NOT come here. We came here for Easter Brunch for butler service--all you can eat.