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  • I agree with the other post. This place doesn't deserve not even 1 star. I had been here a few times before once for a full set, others for lashes. I've been happy in the past, enough to refer friends & family to the place until now. Today I brought a friend to get her lashes done & decided to get mine done as well. Immediately I noticed that one side was clearly different from the other. Fuller on the inside corner of my eye & as though some of my skin was glued making my lashes go straight across with no arch. I kindly asked Helen if she saw the difference and she ignored my question telling me they looked beautiful. I tried showing her where it was more full & she seemed offended & said with an attitude "I glue to your lashes" then walked out of the room. Once I got up front I asked my friend if they were even she said no, I then asked a stranger if they were even she also said no & pointed out where one was fuller. Bottom line is not once did Helen ask what she could do to fix it, instead she was raised her voice & then said she'd take $5 off as I explained it had nothing to do with money, I just didn't want to walk around with my eyes looking completely different then the other. I told her I'd rather them be removed & she said I'd need to schedule an appointment which clearly will never happen. I ended up going to another place just up the street on 53rd & bell having them removed (taking only a couple minutes) & putting on a new set (the money was well worth it) all I know is that they were very childish when it came to an unhappy customer & should not be running a business. Extremely unprofessional & I regret ever sending others there. They do not deserve the business. GO SOMEWHERE ELSE.
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