Horrible. I have never met a ruder person in my life! He would not/did not fix any of the problems, in fact he was so rude that I had to ask him to leave. He left the hose on in the backyard and the whole patio was flooded! Irresponsible, belligerent and nasty. If you want a good plumber, call Pro serve (656-4500). They came by the next day and everything was perfect.