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| - As a native of Louisiana who has also lived in Mississippi, I love me some good soul food.
After several trips, I can safely say that M&M's food is legit and authentic; but I have reserved judgment in giving a rating in hopes that they could improve their service quality. Unfortunately, after last night's experience, I was convinced that it is not going to get any better any time soon.
I arrived about 7 pm and the restaurant was not very busy with approximately 10 customers. I sat at the bar prepared to place a take-out order and **20** minutes later, the waitress finally took my order (fried pork chops, collard greens, mac & cheese, black-eyed peas). During that time, she asked the women sitting **next** to me three times what their order was (they were being very indecisive).
**45** minutes after that, I finally received my order. In the meantime, I experienced the following:
-2 take out orders fulfilled.
-The women next to me being hit on by the cook. And the cook giving them a free side order to try to win their favor.
-The waitress helping the women next to me as they didn't like their food and getting them replacements.
-The waitress asking me two additional times what my side items were
-The waitress not acknowledging me in any other way (e.g., I'm sorry about the wait, would you like some water, etc.) during that time.
-Did not receive the complimentary cornbread appetizer that is custom and other tables received.
-The kitchen running out of the side items I ordered.
-Lukewarm food when it finally arrived.
-No "thank you" or "sorry" when the bill came.
I sat there patiently for this entire time. Maybe I should have spoken up but I didn't want to be disrespectful so perhaps that's on me. And since I'm from the south, I get that we have a different pace of life there but service here has consistently been mediocre to poor with poor being more prevalent as of recent as I experienced last night.
I just can't ever see myself going to the restaurant again for the forseeable future.
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