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  • Dined at The Chase during Winterlicious and the food was OK. Nothing special. However, I did like The Bay Platter (oysters, clams, tuna, crab, shrimp, ceviche & lobster - $110) from their a la carte menu, which was why I decided to give The Chase another chance. Came back two weeks later for Valentine's day, and my partner and I both left very disappointed. We ordered the Diamond Platter (oysters east & west king crab legs, shrimp, tuna & poached lobster - $150) and one Valentine's Day dinner. I know the Bay platter and Diamond Platter have different descriptions, but they are quite similar, and for an additional $40 charge we expected the portions to be a bit bigger. But the portions were 30% less then the Bay Platter. I have pictures to prove! For the one Valentine's day dinner we had ordered, the 3 coursed meal arrived out of order and our server almost forgot my main until I reminded him. From hearing other couples around us, everyone had the same problem and were really irritated. Everything was evidently disorganized. Being a server myself, I understand that it's very busy because it's Valentine's Day, and mistakes do happen. But what made my experience at the Chase even worst was learning that we OVERCHARGED for our meal. We were charged for TWO Valentines Day dinners when my partner and I had only ordered ONE (since the other person had ordered the Diamond platter). I had recently learned this from reading a review on OpenTable of a customer paying $125 for two dinners. Altogether our bill came up to over $300, most of which was for food and services we had not even received.
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