SO i had JUST had my Audi for 5 days when.........yup some idiot backed into me and hit the rear right side of the car by tire and left a huge dent! worse day ever......well i called Audi right away and referred me to Penske because they are Audi certified so i requested my car to be taken there and turned it in on a Monday and received it on a Monday SPECTACULAR is what i said definitely RECOMMENDED!!!