NEVER once had a problem here, with service or buying my car. In fact, the car buying process was easy and quick. Maybe an hour to pick it out, test drive, and get my clean new car! Went in one day to price cars and was not harassed in anyway. Salesman was nice and didn't stalk us around the lot but was attentive enough to run over when we had questions. Toured 4 other dealerships and no one was as nice. Service wise, they wash your car after every oil change. The first time they forgot and refunded me the price of the oil change!!! Now THAT is service!!