rev:text
| - This place is a mess, since it is impossible to guess what the service will be like on any day. As other reviews noted, the inconsitency has taken its toll: the restaurant is rarely busy, even on weekends. Given its prime location, one has to wonder why this place cannot get its act together.
There have been times when an individual server has been attentive and profesional. But too often, the servers are disinterested and inattentive. Sometimes the food has been delivered, hot and tasty. More often, it's cold and badly cooked. Silverware often is not set and I have actually gone searching for my own utensils on more than one occasion. And it's questionable whether the staff knows how to properly bus a table after service. I don't know how often a manager is on-site, since the staff seems to hide in the kitchen (rarely exiting with food), or gabbing near the register.
I am a forgiving customer and I want to like this place. It's close to my home and the prices are reasonable. In the final analysis, it's hard to blame anyone but the management, which does not teach basic food service skills to the young staff, nor exercise oversight of operations.
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