I had the SHITTIEST experience at this fed ex location to say the least. Two days ago I went in to ship a Chanel wallet to my aunt that lives in Texas , I came in waited in line and was attended by a gentlemen asked me the address where the wallet was going to what type of shipping I wanted to do and the value of if, normal
Things you would need to send something , well I choose 2 day express , TODAY 12/30/15 my aunt calls me saying she received an OLD tablet !!!! Instead of the wallet ! Mind you I double checked the address , so I immediately called this location to find out what happened and was advised to call 1800-go fed ex directly , so I did I filled a claim. After I filed the claim I decided to drive to this location since I had shipped from here thinking they could help me or at least give me an answer to what had gone wrong, well no I came in and asked to speak to a manager , the manager was Chris SO RUDE AND ARROGANT. I explained the situation and he said he would make a few phone calls mind you this whole time his tone of voice while he would talk to me
Was so sarcastic taking to me like if I was and idiot, after Chris came out he processed to let me know there was nothing he could do for me that he called his "boss" which was the person who packaged my wallet and had gone on vacation ! His boss had advised him to let corporate handle it ! Now my aunt has someone's used tablet and we have no idea where the wallet it for all I know the " boss" probably stole it and left on vacation ! Or send it somewhere else