Bought my brand new Toyota car at Tempe Toyota. Just had my first 5k miles service in Chandler Big Two Toyota...The Service co ordinator specifically asked if I would like to "rinsed my car" after the service, why not? I waited at the lounge area. ONLY Bottle water and fruits were complimentary.
SO disappointed when I picked up my car, there were water dots on my wind shield, front and back, nothing has been cleaned.
We had another new car brought into Tempe Toyota for service, every time it was SHINNING clean when we picked it up. There were FREE donuts/bagels in the lounge and that's the Difference!!! HUGE Difference!!!
Now we know why Tempe Toyota is WAY BETTER then Chandler Toyota.
The management team, you need to do something to make a Difference!!!!