I would give them negative stars if I could! I bought a $500 toshiba laptop and a $1200 dell from this place. Both absolute rubbish! The toshiba died after 3 months of use, and the dell died after barely 5 months of use. Same error for both: unmountable boot error. The geek squad guy was awful when I took in the toshiba and was very condescending, as if I was some sort of idiot(I'm an engineering student in my senior year so I know a little about technology).
He said he would fix it for $300 (what?!). He said I must have done something to it. Um I don't think so, I have a 7 year old HP that still works decently that I bought from Office Depot yet somehow both the laptops from this store seem to not work and show the same error. This place is a scam! I am positive they sell refurbished junk at full price. I will never shop at Best Buy again nor will I recommend them to anyone!