Put my suit in to be dry cleaned on Tuesday. It had gum on the bottom of the suit jacket that I pointed out to the person at the front counter. They asked if I could wait until the following Monday to have it returned.
I thought the wait was a little long, but I guess they needed that long to get it out. Most other dry cleaners would have it back to me within two days.
Poor marks for service...
I went in to pick it up. I paid the attendant, then looked over the suit to find the stain had NOT been completely removed. The attendant scratched the area to see if it was permanent, but the stain was still removable.
They put the suit back in to be cleaned... AGAIN, and now I have to wait until tomorrow to see if they can finally clean my suit. They gave me a lint roller for my inconvenience.
If they can't seem to clean the suit, maybe they want me to see if I can clean it myself with the lint roller.... and why was I charged full price? No discount available?
Poor marks for quality....
The front counter attended was very nice and helpful, but I think I might try another dry cleaners... I would recommend you do the same, since service and quality at this business is 'spotty' at best (pun intended).