The first time I went it was recommended to me by a friend because they help get you a good shoe based on how you run. They got me on a treadmill & recorded how I ran. They explained to me what kind of shoe I needed & why, also gave me a ton of options (different colors, different brands & price points). It was amazing getting that personal attention & help without being talked to like I'm an idiot. They made an initially intimidating investment go a lot smoother than other shoe places.
Returning customers get the same attention. The second time I brought my old shoes (he even somewhat remembered me though it had been a few months!), we talked about what I liked & didn't like & once again Brent provided excellent recommendations.
All in all, a great local store for all your running needs!