The only reason I don't rank it higher is I feel at times the folk you initially meet when going to an appointment could be more professional. Like other reviewers I feel a few old crusty vets make all the noise. I have been going to this facility for over two years and have found the doctors and nurses as well as various technicians very good at what they do. You can't be everything to everybody, the employees at this VA location do an excellent job considering the vast number of veterans that they serve. The employees at this facility try to make it a positive experience for veterans.