My friends and I wanted a quick breakfast before leaving Cleveland. We were staying at the Hilton, so Jack Flaps was one of the closes restaurant near the hotel; Plus we all wanted to take a look at the Arcade Cleveland that is near the Jack Flaps. The service was pretty good. We got our food pretty quickly. I had the Tiramisu pan cakes, and they were huge!!! You get two pieces, and they are about the size of the plate and are really thick. The pancakes were pretty good, but the cannoli pieces that was on top I can do without. I did have a major issue with the pancake (found a little piece of plastic), but the waitress did tell the kitchen staff and took the pancake off the bill. (She even took my coffee off the bill too which she didn't have to). I am hoping the kitchen staff would make some improvement to keep foreign objects from the food, and I would give this place a try again when I come to Cleveland again.