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  • Xtremely poor. Xtremely slow. Xtremely rude. This place isn't called "Xtreme" for nothing! A few girlfriends and I settled for this 2nd string quarterback because the Heisman winner, Goyemon, was running a 2-hour long wait that night. None of us were that hungry so we didn't want to do AYCE, choosing instead to opt for a la carte choices. Everyone else ordered rolls which came out first while I waited for my hot item to come out from the kitchen. And waited. And waited. By the time everyone else around me finished, my order still hadn't arrived so I told the server to cancel my order, and she seemed completely unaware that I had even had anything to begin with. The whole time I was debating whether or not to say anything to management, and when I finally mustered up the courage to do so, it seemed only logical that the Jersey Shore character expediting at the sushi bar would be the one I'd need to talk to, since his face was the one plastered in celebrity photos throughout the restaurant. As I started to talk about my frustrations about the service, he waved me off and said I'd need to speak to the manager who was that other guy tinkering around some bar in the back that wasn't even occupied. Okaaay. So we did, and as I was mid-sentence, the manager actually turned and walked away for me. What does this mean? Are we done here? Because I didn't think we were! He came back with his card, and wrote on the back that next time we came in, I'd have 50% off my tab, apologizing and adding that unfortunately they only had one cook scheduled in the back kitchen to accommodate hot orders. 1 cook on a Friday!? There are too many things I could say about this lack of common sense so I need to cut myself off now.
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