In spite of some of the reviews I tried it right after work @ 6:00pm on a Tuesday. As a walk in I waited about 2 minutes. Jen was sweet, and worked quickly. My 6 yr old was there, and she let him sit by me, including him in on the conversation, which was nice since I had to drag him with me. Very FAST and VERY inexpensive...I was shocked at the price and am going back for sure!!