About: http://data.yelp.com/Review/id/07PkWzt0cciv

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About: http://data.yelp.com/Review/id/07PkWzt0cciv_lU7HSr6IQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-05-20 00:00:00 (xsd:dateTime)
itemReviewed	SFR Investments Pool
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	I went in today, to pay my ridiculous fine. When I received the fine in the mail, it stated I had 30 days to pay it. Tomorrow would have been the 30th day. Anyways, I go into the office to find four people just standing around a desk chatting. As soon as they saw me walk in, they dispersed. I handed my check over to a lady sitting at the front desk and she rudely asked me, "who are you?" I let her know who I was and for what property I was paying the fine. She pulls up my account and lets me know that I have a balance of $685. Mind you, I was told my fine was only for $500. When I asked what the additional $185 was for she simply shrugged her shoulders and said "I don't know." I asked her if she knew if it was because of some other fee that we weren't notified of, and she shrugged her shoulders and repeated that she didn't know. No one in this office could tell me anything and told me that the one single person who knows anything about anything in that office left at 2pm. I imagine she leaves at 2 p.m., so she doesn't have to deal with complaints from people who work normal nine-to-five shifts. Again, this company has done nothing but let me down. When paying my fine, I made sure to print a definition of what customer service was and let the lady at the front counter know that they could definitely learn from the simple definition , because their Yelp reviews and their Better Business Bureau grade show that they have no idea how to communicate with human beings. My husband and I look forward to putting in our 30-day notice !
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Jan

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